...SERVICES





 

Mortgage Services

Much of mortgage processing is rules based and ideally suited to outsourcing.

At Adventity, we can provide the unique combination of Adventity's Customer Contact and Transaction Processing capabilities with our substantial Knowledge Services competencies. This in turn enables us to provide our rapidly expanding client base with full service support across any and all phases of the Mortgage Banking process. Most importantly, our unique model enables our clients to leverage their mortgage licenses, thus maximizing revenues without increasing overhead.

Adventity tailors the solution to meet our clients' requirements and include any or all of the following stages:

Lead Generation
  - Outbound lead generation and pre-qualification
  - Inbound Support

Loan Origination
  - Pre-qualification; Pre-approval; Commitments

Loan Processing
 
 - Processing
  - Underwriting support
  - Voice / web support

Loan Servicing
  - All facets of administration


Our services enable mortgage bankers and brokers to:


• Scale up while managing their fixed costs. We accomplish this by:
  - Supporting in-house loan officers and processing staff is expensive
  - Difficult-to-get competent staff while minimizing costs
  - Eliminate or reduce overhead (benefits, leave, staff turnover, etc.)
  - Hiring, training and re-training new in-house loan officers and processors creates additional         costs and downtime

Leverage their license and enhance the current bandwidth, by facilitating:

• Generation of more and higher quality leads
• Origination, processing and closure of loans
• Expansion of product offering
• Higher customer satisfaction and more referrals
• Shorter closing cycles

Streamline processing with process improvements, by providing services, such as:

• Extensive due diligence based on approved principles
• Technology enhancements

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